Tri-Star Roofing & Construction
Roofing & Gutters
Free Estimates
Roofing Services in Chicago, IL
Testimonials
"Over the course of the last 14 years, Carlos Otarola, owner of TriStar Roofing was contracted to do a tear-down and roof on two of my homes. He came highly recommended by a friend who had also hired him to roof her home. After meeting him, he came in with a fair quote to perform the work and based on my friends recommendations, he got the job. He did the roof to our satisfaction 100%.After moving to a different house and needing another tear-down and custom shingle job, I of course called on TriStar Roofing / Carlos Otarola. He was hired immediately and I have a roof that I often get compliments on. We opted to have a bit higher quality design/shingle and it really makes a difference.Recently I contacted TriStar Roofing because I noticed a leak near the back of my house. Carlos and his amazing team were there the next day. Turns out squirrels had done some damage and for a reasonable dollar we got it fixed.I would also add, during the time TriStar Roofing was doing my roof a number of my neighbors hired Carlos and his team to do their roofs as well.All Satisfied Customers!Thank you Carlos for your hard work and competent employees."-Suzanne Bly-Ortiz
"Carlos and crew of Tri Star Roofing you are incredible. Over the last 20 years that I have been dealing with you, I'm can't believe you keep getting better. Tri star has worked on three of my homes. Carlos you are very resourceful and had solved some vey difficult problems for me. Your company also has been also been able to solve some doors and window issues I had over the years, I don't belive there is a project that your company can't handle. My friends that I have referred to you have been very pleased with your work also. Thanks for the great service and I look forward to our next project together."- Greg Boksa in Lyons, Il.
"Carlos and his team were able to fix a leak on our flat roof that another roofer failed to. He's knowledgeable and reliable."-Karin M
"We just bought a 2-flat on Chicago's north side and were in search of roofers for some serious repair work. We had quotes from several places, Carlos beat all of them without me even telling him what the quotes were. I already had a good feeling based on the reviews I had read about his work and his team did not disappoint. Their schedule was very busy, which was understood and made clear from the beginning. He gave us a date about 3 weeks away and when the time came, he reached out to me to confirm our tentative appointment. When his team showed up, they did excellent work by doing a layover on our flat roof and even built a new hatch for us. A couple cables were cut because they offered to take down all the unused satellite dishes for us, but in the process, cut our internet wire and even offered to pay for it. This was not necessary, but even the people in the neighborhood saw them working and asked for their info. Great job, Carlos! We will be in touch for future projects!"-Joe M
"Carlos is prompt, courteous and thorough - he really took his time to help us understand the work that needed to be done, to talk us through all of our options, and to help us find the most efficient and inexpensive solutions. He spoke in terms we could understand, guaranteed his work for a year and came back out to make modifications as needed. I'd very highly recommend him."-Sally F
"I am writing this letter on behalf of Tri-Star Roofing. I have been a homeowner in Chicago for nearly 40 years and have had several experiences with roofing companies over that time. The experience I had with Tri-Star Roofing far and away surpasses any experience I've had with any other roofing company. The representatives at Tri-Star were knowledgeable, courteous and accurate with all cost and timeline estimates. They were even able to identify hidden problems from previous repairs made by another roofing company and address them. The on-site workers were prompt, courteous and clean. All the work I requested was completed beyond my expectations. I highly recommend Tri-Star Roofing for anyone looking for a trustworthy roofing company."Coordially,- Juan & Angela Martinez in Chicago, Illinois
"Tristar roofing did a great job installing a roof on our house about 11 years ago. The roof never leaked but we started to notice excessive deterioration and curling of the shingles. When I called Tristar on this, they were quick to call me back and helped me work with the shingle manufacturer to get a settlement under the warranty. Carlos and his team did an excellent job installing the new roof. As with the original work, they did the job on schedule and did a great job on the clean up. I would fully recommend Tri Star Roofing"- Paul Eifert
"Carlos has been a gem- our roof is approaching the age of total replacement but Carlos has been with us every step of the way. We have now used his services three times to replace roofing that has leaked into the 4th floor of the home. He has done a great job and even replaced the wood underneath to ensure strength of the roof as there is a deck on top. I highly recommend his services. They are quick and always friendly."-Chase J
"Great work done by Carlos, the owner, and his team. He was prompt, professional, responsive to requests, reasonably priced, honest and stood by his word. He was able to perform major repairs to our roof in a short amount of time and in cold weather and snow. What a trooper! His work passed an inspection done by our insurance company's 3rd party inspector. He has been in business a long time and has a well deserved A+ BBB rating (I researched both before calling him.). I would certainly recommend Tri Star Roofing and Carlos."-Jared S
"Four years after buying a 3-flat in Logan Square, Carlos at Tri-Star saved my life. Figuratively. Here's what happened.
The tenants on the top floor reported a leak. "Huh," I thought to myself. "I wonder when the last time was that this roof was looked at?" Surely it had been years.
I trotted in 3-4 roofing guys to have a look. Their prognoses ran the gammut. From "You're scrood bro, get a new roof, then a new life," to "No worries mate, lets try bubble gum?"
Carlos agreed to put down a new modified bit layer (phew) saving me the heart/wallet-ache of a tear off, and a nice warrantee to boot. And his price destroyed everyone else's.
He saved the day. When I saw that my man had NO yelp reviews (he hadnt heard of Yelp until today, when I mentioned it to him), well, the rest is history.
Need a new roof? Best price, best service, and an honest dude. Carlos and Tri-Star, all day long."-Jon F
The tenants on the top floor reported a leak. "Huh," I thought to myself. "I wonder when the last time was that this roof was looked at?" Surely it had been years.
I trotted in 3-4 roofing guys to have a look. Their prognoses ran the gammut. From "You're scrood bro, get a new roof, then a new life," to "No worries mate, lets try bubble gum?"
Carlos agreed to put down a new modified bit layer (phew) saving me the heart/wallet-ache of a tear off, and a nice warrantee to boot. And his price destroyed everyone else's.
He saved the day. When I saw that my man had NO yelp reviews (he hadnt heard of Yelp until today, when I mentioned it to him), well, the rest is history.
Need a new roof? Best price, best service, and an honest dude. Carlos and Tri-Star, all day long."-Jon F
"TRISTAR ROOFING's work has impressed me on multiple levels for over 10 years. They had an immediate sense for what was needed on every roofing job (residential & commercial), and really listened effectively to what I was seeking, brought forward ideas and on the spot computer generated estimates for my consideration, and did it all in a timely manner and with excellent communication skills. How could so many terrific characteristics and abilities find their way into one roofing company? I recommend TRISTAR unequivocally and would hire them again in a heartbeat."- Curtis C. Brady, ARM, Realtor
"We had a leaky skylight that needed to be replaced. Tri-Star came out the next day for an estimate. Because of the size they had to order it. Because of COVID suppliers were backed up, but they installed it the morning after they received it. They were in and out. I sent the owner a text to ask if they would be out to finish the job and he told me it was already installed. We have had several heavy rains and have not noticed any leaks or other issues. Very professional and we would definitely use them again."-Steve B
"Carlos and company are great folks to work with and I felt confident knowing that I chose a professional and reasonable and honest business to provide gutter service for my home. Carlos took the time to answer all my questions and gave me an honet opinion on services and prices. I got my gutters pitched and downspoutss replaced. They even addressed a concern I had with the downspout facing towards the concrete in backyard and they came out to relocate end of downspout to the cap space. No trip hazard and it looks and functions great. Thanks Carlos. I will recommend your compamy to all of my city of Chicago colleagues! Thanks!"-Than T
"I've used Tri-Star Roofing twice on two different properties in Chicago. Both times I needed a part on my roof fixed. Carlos was very responsive, prompt and courteous to work with. I am extremely happy with the service his company provided and I will be using his company again in the future."-Ryan C
"Knowing that I needed a new roof and knowing how expensive they can be, I solicited three estimates for the work. If you need a beautiful new roof at a fair price, call Tri-Star. This company was established in 1976 and is headed by Carlos, who is very professional - he even was on site for much of the installation to answer any questions I might have. I know that if I have any problems with my new roof, I can call Carlos.
The team of installers he sent to my home were efficient, organized and polite. These gentlemen covered my pitiful looking flowers and newly installed expensive AC unit with tarps. I noticed they tore off and installed in quadrants. They were very respectful of my neighbors property/driveways as well. They removed every single nail (I walked my driveway after they left) that might have fallen during tear-off.
Like I said at the beginning of this review, if you need a beautiful new roof at a fair price, call Tri-Star Roofing & Construction."-Cheryl N
The team of installers he sent to my home were efficient, organized and polite. These gentlemen covered my pitiful looking flowers and newly installed expensive AC unit with tarps. I noticed they tore off and installed in quadrants. They were very respectful of my neighbors property/driveways as well. They removed every single nail (I walked my driveway after they left) that might have fallen during tear-off.
Like I said at the beginning of this review, if you need a beautiful new roof at a fair price, call Tri-Star Roofing & Construction."-Cheryl N